Resellers are good people!
I can’t tell you how many phone calls I took from people looking for Autodesk software and they viewed me as nothing more than a middleman. Resellers offer a lot of services and value and you should take advantage of what they have to offer! 1. Test Drives. Almost all resellers for both Autodesk and SolidWorks hold Test Drive events. Sometimes they are known as Workshops. This is a great way of getting your feet wet with software that is new to you! You go to the reseller’s...
Read MoreMore hints at buying from Resellers
Having worked for Autodesk and SolidWorks I can tell you there are a few secrets at getting a good price on your software. 1. Know your quarters! Resellers are always trying to finish a quarter strong and so they are more likely to wheel and deal at the end of a quarter. March, June, September, and December are GREAT buying months. Play tough, tell them you need an INCENTIVE to make the deal happen this month and chances are they will find you a sweet discount. 2. Buy in bulk! So many...
Read MoreAutodesk Customer Engagement
It’s been quite sometime since I worked as an Autodesk reseller but I am still getting emails and phone calls from old clients asking me about this crazy “Customer Engagement” program. They seem to understand that this program has very little to do with measuring customer satisfaction and they are wondering about its real motive. Here’s the low down. You need 3-D software: Revit, Civil3D, Inventor, etc… You call a reseller and ask for a quote. The reseller...
Read MoreChoosing the Right Autodesk Reseller
You need Autodesk software but don’t know where to start? A good place is on Autodesk’s Web site. They have a link to all their resellers. Once you have a number of names and phone numbers, here are some good questions to ask: Where are you located? What are the services you offer your customers? Do you provide Technical Support? What is the price for Technical Support? What are the hours of Technical Support? How many offices do you have? Where are they located? How many...
Read MoreTransactional Ways
I just sent out letters to some of my prospects asking if they want something more than a transactional experience with their Autodesk Reseller. We shall see the type of response I receive. My gut tells me that people do want something more than a transactional experience. At least that is what I try to accomplish– I know my customer’s names, I call them regularly, I let them know what’s going on in the industry, I send them links I think they may enjoy. When the time...
Read MoreAbout Me
I speak on LinkedIn, Facebook, Social Media and how to create a strong Web presence. I am also a LinkedIn Profile Writer and Social Media Advisor.